Terms and conditions
Welcome to Provision Source (prosourcesxm.com). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms. If you do not agree, please do not use our services.
1. About Us
This website is operated by Provision Source. We provide products for purchase online and strive to deliver a safe, secure, and transparent shopping experience.
2. Eligibility
To make purchases from our store, you must:
- Be at least 18 years old
- Provide accurate account and payment information
- Use our website in accordance with applicable laws
3. Product Information
We strive to ensure product details (descriptions, images, pricing) are accurate. However:
- We do not guarantee that all product descriptions are error-free
- Colors may vary slightly depending on your screen settings
- Prices and availability are subject to change without notice
4. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate and complete
- Payment will be processed via our secure third-party gateways (e.g., Stripe, PayPal)
- We reserve the right to refuse or cancel any order for reasons including:
- Fraud or unauthorized activity
- Product unavailability
- Pricing or typographical errors
- We reserve the right to send alternative brand to item ordered incase of zero inventory availability
5. Shipping and Delivery
We offer shipping to most neighboring islands (see list)
- Shipping costs and times may vary by location and product
- Once the order leaves our warehouse, shipping is the responsibility of the carrier
6. Returns and Refunds
We accept returns in accordance with our [Return Policy].
Generally:
- You must initiate a return within 7 of delivery
- Items must be unused and in original condition
- Refunds will be processed to the original payment method within 5–10 business days
Certain items may be non-refundable (e.g., digital products, sale items, perishable goods).
7. User Accounts
When creating an account:
- You agree to keep your login information secure
- You are responsible for all activity under your account
- We reserve the right to suspend or delete accounts that violate these Terms
8. Intellectual Property
All content on our website ( logos, images, text) is owned by or licensed to Provision Source. You may not copy, reuse, or distribute our content without written permission.
9. Privacy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect and use your information.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect or consequential damages
- Our total liability for any claim is limited to the amount you paid for the product in question
11. Governing Law
These Terms are governed by the laws of Sint Maarten. Any disputes will be resolved in the courts of First Instance
12. Changes to These Terms
We may update these Terms at any time. Continued use of the website after changes are posted implies acceptance of the updated Terms.
13. Contact Us
If you have any questions, contact us:
📧 Email: orders@prosourcesxm.com
📍 Address: Colebay Sint Maarten
📞 Phone: +1 721 523-0548